Who Should Attend:
Operations directors, managers, line superintendents, labor relations professionals, and human resource managers who supervise union employees and deal with stewards and officers of the union. This is an optional course in the Leadership Skill Series Certificate Program.
Related Events:
Leadership Skills: Understanding SLII Work Styles, December 4-5, 2024
Course Overview:
The MARC Union-Labor Relations program increases the skills and confidence of frontline supervisors to serve as management's frontline representatives in dealing with employees, stewards, and officers of the union. Additionally, top-level managers are trained to delegate and support frontline supervisors. The MARC program provides a well-organized format to produce uniform interpretation of the contract, rules, and policies, which reduces inconsistencies in dealing with employees. It also ensures that union procedures with proper documentation are consistently followed in handling grievances, providing job performance counseling, administering disciplinary action, and making job promotion decisions. This two-day course provides supervisors and managers with a set of tools that develops fair and consistent treatment of all employees.
Note: Please plan to leave this course with a binder of course material that measures approximately 12" x12" and 3" thick.
Course Instructor:
Jim Williams, MARC
Course Schedule:
Registration will begin at 8 a.m. on day one, and the class will run from 8:30 a.m. to 4:30 p.m. Pacific Time on both days. Lunch and refreshments will be provided on both days.
Course Location:
Residence Inn by Marriott Vancouver
411 SE 123rd
Vancouver, WA 98683
360-892-4404
Room rate: $170
Please book your room as soon as possible, but no later than October 29, 2024. Mention that you are coming with NWPPA to receive the discounted event rate.
Course Fees:
Utility Member Early Bird (ends 5/27/2024): $1,445
Utility Member Standard: $1,490
Associate Member Early Bird (ends 5/27/2024): $2,120
Associate Member Standard: $2,195
Non-Member Early Bird (ends 5/27/2024): $2,825
Non-Member Standard: $2,900
Note: Organizations that register a group of employees will receive every fifth registration for free. For example, if you register five employees, you only pay for four; register 10 employees, you only pay for eight; and so on. There is nothing additional you need to do to receive this discount.
Cancellation Policy:
Cancellations are accepted with a full refund as follows:
For webinars and virtual classes, if the request is made at least five days prior to the course, then 100% of the registration fee will be refunded.
For in-person events, the following fee structure applies: cancellation at least 30 days prior to the event, full refund; within 15-29 days, $100 fee; and within 1-14 days or no show, 100% of the registration fee. When possible, please send a substitute instead of canceling because NWPPA does not charge a fee for substitutions.
Continuing Hours:
This course qualifies for 12 continuing hours. Certificates are issued upon full completion of the course.